Foreign criminals stole $2.1 billion from American seniors last year and most of them never faced a single consequence.
Donald Trump’s FBI declared war on these foreign scammers.
What they uncovered inside Indian call centers will make your blood boil.
How an American CEO Kept an India Call Center Scam Running for Six Years
Two American executives in Miami and Las Vegas built the phone infrastructure that routed those scam calls directly into the homes of elderly Americans.
Adam Young, 42, former CEO based in Miami, and Harrison Gevirtz, 33, former Chief Strategy Officer based in Las Vegas, pleaded guilty in federal court to misprision of a felony – admitting they ran a call tracking and analytics company that knowingly provided services to India-based fraud networks stealing millions from elderly Americans.
Their company supplied phone numbers, call routing, forwarding systems, and call-tracking technology that connected overseas scammers to your parents and grandparents at home.
The scheme worked like this.
A terrifying pop-up message appeared on a victim's computer screen – your device has been infected, call this number immediately.
That number routed the caller directly to a call center in India.
Operators used scripted panic tactics to convince elderly Americans they needed to pay hundreds – sometimes thousands – of dollars for tech support that didn't exist.
In several cases, the scammers convinced victims to hand over remote access to their computers, allowing them to steal banking credentials and drain accounts directly.
Young and Gevirtz knew exactly what their clients were doing.
Prosecutors say they received repeated complaints from telecom providers and law enforcement – and instead of stopping, they coached their scam-operator clients on how to avoid detection and helped reduce complaints to keep their accounts from being terminated and brokered introductions between different fraud networks to help those operations grow.
Sentencing is scheduled for June 16, 2026.
Kash Patel and the FBI on Elder Fraud: This Ends Now
Megyn Kelly posted on X and said what millions of Americans have been thinking for years.
"Both my mom and my husband's late mom were targeted by these evil fraudsters," she wrote.
"Always feels like no one is doing anything about it. Happy to see someone is."
FBI Director Kash Patel didn't hold back either.
"These people defrauded hundreds of elderly Americans out of millions using tech support scams," Patel posted.
"Please check in on your loved ones and report any suspicious activity you may see to law enforcement – 1-800-CALL-FBI."
The FBI's investigation started in 2020 and produced convictions of four India-based telemarketing fraudsters – Sahil Narang, Chirag Sachdeva, Abrar Anjum, and Manish Kumar – plus a former employee of Young and Gevirtz's own company, and a separate conviction of Jagmeet Singh Virk in a California federal court.
The FBI also shut down the primary call center hub operating inside India.
Ted E. Docks, Special Agent in Charge of the FBI's Boston Division, called what Young and Gevirtz did "downright despicable."
"By their own admission, they willfully profited from scammers, here and abroad, who preyed on the elderly, exploited the vulnerable, and drained victims of their life savings and peace of mind," Docks said.
Tech Support Scams Cost American Seniors $2.1 Billion Last Year
Young and Gevirtz didn't just route calls for other people's scams – they ran their own separate call center in Tunisia from 2016 to 2022, where some employees ran the same tech support fraud on victims.
A CEO in Miami and a CSO in Las Vegas built a fraud business with two floors – the legitimate-looking phone company on top, their own scam call center underneath, and elderly Americans at the bottom.
Fraud losses among Americans 60 and older have quadrupled since 2020 – from $600 million to $2.4 billion annually, according to the FTC.
The scammers target seniors because they know seniors trust authority, have savings, and won't recognize the manipulation until the wire transfer clears.
Young and Gevirtz knew all of that – and built a business model around it.
The FBI is putting the scammers behind bars and working to shut down these schemes.
Sources:
- FBI Boston, "FBI Shuts Down India-Based Call Center Operation," FBI.gov, May 20, 2026.
- BusinessToday, "Millions Stolen: FBI Chief Kash Patel Hails Action on India-Linked Tech Scam Network," BusinessToday.in, May 21, 2026.
- FTC, "FTC Issues Annual Report to Congress on Agency's Actions to Protect Older Adults," FTC.gov, December 2025.
- FBI IC3, "2025 IC3 Annual Report," IC3.gov, April 2026.
- Fox Business, "Older Americans Lost Up to $81.5B in the Past Year to Financial Fraud, FTC Report Says," FoxBusiness.com, December 2025.